Metro Tech Operations Platform
Centralizing telecom field operations from job intake to paid archive
Metro Tech needed one system to manage job lifecycles, billing transitions, and historical records across regional field operations.
Telecom Infrastructure Operations2024 - 2025Full-Stack Developer
Impact Metrics
~19,000+
Total Records Managed
7,291
Active Billing Records
10,657+
Archived Paid Jobs
Monroe + Concord
Operational Regions
Tech Stack
React/Next.jsNode.js/ExpressPostgreSQL/SupabaseRole-based authServer-side paginationAudit loggingExport/print workflows
Problem
- Field teams and coordinators operated through fragmented sheets and manual status updates.
- Billing transitions from construction completion to payment were hard to track.
- Leadership lacked unified reporting across job categories and regional pipelines.
Solution
- Built a unified admin platform covering creation, assignment, tracking, billing, and archive workflows.
- Implemented six independent job modules with shared schema and regional filtering.
- Added user management with role-based access for admin, owner, editor, and viewer permissions.
Architecture
- Server-driven pagination and filtering for high-volume tables.
- Real-time activity tracker for create/update audit visibility.
- Dedicated billing pipeline separating active operations from PR/payment processing.
Result
- Improved operational accountability and job status visibility across teams.
- Enabled clear financial workflow progression from construction to paid archive.
- Delivered a scalable enterprise base for ongoing telecom operations growth.
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